Back to Mindjet.com/support
Language
Search
 
 
.

Error 1402: Could not open key: UNKNOWN\Sb6ent.Autofill.4\CLSID

Applies to: MindManager 6/7

Symptom
During Installation of MindManager the following error is shown near the end of the setup and MindManager installation fails: "Error 1402 - Could not open key: UNKNOWN\Sb6ent.Autofill.4\CLSID".

Cause
Some registrations under [HKEY_CLASSES_ROOT] cannot be processed properly during applying a MindManager update installation due to improper permissions.

Resolution
To resolve this issue please follow these steps:



  1. Download attached ZIP, and extract to your hard drive


  2. Execute the extracted .REG file. Confirm dialogs with OK.

  3. Run MindManager Setup again

The reg file will delete the following registry entries:

[-HKEY_CLASSES_ROOT\Sb6ent.BasicNoUIObj]
[-HKEY_CLASSES_ROOT\Sb6ent.PPG2]
[-HKEY_CLASSES_ROOT\Sb6ent.AutoFill.4]
[-HKEY_CLASSES_ROOT\Sb6ent.AutoFill]
[-HKEY_CLASSES_ROOT\Sb6ent.AutoParm.4]
[-HKEY_CLASSES_ROOT\Sb6ent.AutoParm]
[-HKEY_CLASSES_ROOT\Sb6ent.BasicIdeCtl.6]
[-HKEY_CLASSES_ROOT\Sb6ent.BasicIdeCtl]
[-HKEY_CLASSES_ROOT\Sb6ent.BasicIdeObj.6]
[-HKEY_CLASSES_ROOT\Sb6ent.BasicIdeObj]
[-HKEY_CLASSES_ROOT\Sb6ent.BasicNoUICtl.6]
[-HKEY_CLASSES_ROOT\Sb6ent.BasicNoUICtl]
[-HKEY_CLASSES_ROOT\Sb6ent.BasicNoUIObj.6]
[-HKEY_CLASSES_ROOT\Sb6ent.PPG1]
[-HKEY_CLASSES_ROOT\Sb6ent.PPG1.6]
[-HKEY_CLASSES_ROOT\Sb6ent.PPG2.6]


 

 

Privacy Policy