DRM: Can't find matching device of type Machine for license installation

Applies to: MindManager Pro 7.2 & MindManager 8

Symptom When attempting to use a Manual Activation License File, you receive error message 'General Activation Failure. Details: Can't find matching device of type Machine for license installation'

Causes

You are attempting to use the Manual Activation License File on a different Machine than the one used to make the request.

You have reinstalled your Operating System.

You have changed the name of your Windows User Account.

Resolution
If this error message is received, please submit a new Manual Activation License File request. Instructions can be found here: http://kb.mindjet.com/s.nl/ctype.KB/it.I/id.145276/KB.15363/.f?category=46